“It’s you! You were my Nurse! You took care of me…”
What do you do… what do you say when you are approached by a former patient who wants to show their appreciation for the care you provided?
What happens when you don’t remember them?
I don’t know about you… but I’ve cared for A LOT of patients in my short time in this profession. I barely remember what day of the week it is, let alone remember names / faces of former patients that I may have cared for from months (or years) ago.
Do you ‘play it off’ like you remember them…. or do you politely explain/apologize for not remembering them?
What do you say to them? What is your response?
Check out the video below. Click the title, head on over to my Facebook page and leave me a comment.
Don’t forget to share the video! If ya like what ya see…. tell someone. Hell, tell someone if ya don’t like it.
As always, thanks for watching and thanks for sharing. I love hearing from everyone.