The family or friend of your patient is “medical” or “in the medical field” or in “Healthcare”. How you communicate with them will be very different than someone who is not.
It can be difficult sometimes because of perceived tension, expectations and potential barriers created by both parties. Yes, both parties, the bedside Nurse or the fellow Healthcare professional visitor.
The most common mistake between both parties is false assumption.
Here are a couple things I would think of when the family is “medical”:
- It makes for a much easier conversation
- They usually want the same thing as you
- Giving up control is difficult (all Nurses are control freaks)
- Put yourself in their shoes
Check out the video below. Click the title, head on over to my Facebook page and leave me a comment.
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